Frequently Asked Questions
From beds to smart study tables, and wardrobes we manufacture furniture suited for kids rooms
we’ve dedicated over 12 years to perfecting the balance of style and functionality, Though kidspace was officially established just three years ago, our roots run deep. With over a decade of silent yet impactful experience, we’ve become a trusted name in children’s furniture. ISO 9001 certified and in collaboration with Disney, we ensure our products meet the highest standards of safety, style, and sustainability.
Sy, No 12/4, Gurunanjudaiah industrial Estate, Abbigere, Lakshmipura Main Road, Bengalore – 560090.
We have standard as well as customised products – Our Five Verticals Bringing Ideas to Life are:
1. Kids Furniture -Custom-made study, play, and sleep solutions that grow with your child.
2. Kids Bespoke Interiors – Complete, imaginative interior designs tailored for both functionality and fun
3. Branded and Themed Environments – Magical spaces created through our exclusive collaboration with Disney.
4. Classroom Furniture – Ergonomic, durable, and functional furniture to enhance the learning experience
5. Toys – Eco-friendly, safe, and educational wooden toys designed to inspire young minds.
Yes, you can visit our upcomng experience centre which is located at 302/1 HRBR Layout 2nd Block Banasawadi, Bangalore – 560043
As for materials, we use a combination of high-quality woods to ensure long-lasting durability and a safe environment for your child, we used Engineered Wood, Solid Wood, Birch Ply Wood
You can place order via our website: www.kidspacestore.com click on shopping portal and explore the products
Upon shipment, you will receive an email and a message with tracking information so you can monitor the status of your order. Should you encounter any issues with delivery, please contact kidspace Customer Service for assistance.
At this time, we only accept domestic orders within Karnataka and do not offer shipping or order fulfillment to international locations. We apologize for any inconvenience this may cause.
kidspace accepts payment through secure third-party gateways, including credit and debit cards (Visa, MasterCard, American Express), net banking, UPI, and other digital wallets as available on the Website. All payments must be made in the specified currency at the time of the order.
Lead times are 3 to 7 working days but may also vary based on seasonal demand, availability of materials, and any unforeseen delays.
If you need an expedited production schedule, please contact us directly. We can assess your request and provide a custom lead time for rush orders, subject to availability and production capacity.
We offer eco-friendly, anti-allergy products that prioritize the well-being of children and the planet. ISO 9001 certified and in collaboration with Disney, we ensure our products meet the highest standards of safety, style, and sustainability.
We enforce our quality control by following ISO 9001 and ahering to strict guidlines provided by Disney
Contact us to our Customer support number and share the photos of the damage, and we’ll arrange for either a replacement, repair, or a refund, depending on the situation. You can refer to our terms and conditions for detailed procedure
No, we don’t offer free shipping. However, following delivery, kidspace provides complimentary installation services.
Shipping costs vary based on product type, order value, selected shipping method, and delivery location. The total shipping fee will be shown at checkout for your review before finalizing your purchase.
For any item found to be damaged, photographic evidence must be emailed within 2 hours of opening the product at customercare@kidspacestore.com , return requests must be submitted within seven (7) days from the date of delivery, as requests made after this period will not be accepted. All returns are subject to verification and approval under these guidelines. Custom and personalized products are not eligible for return unless they are defective or damaged.
If the order has already been shipped, we may not be able to reroute it, but we will work with you to find a solution.
Products include a warranty valid for two (2) years from the date of manufacturing
No, kidspace provides complimentary installation services. If installation cannot be completed at the time of delivery and a rescheduling is required, this can be arranged at your convenience for a nominal rescheduling fee.
contact us: customercare@kidspacestore.com or call us at: 9008815959 / 9606921772
Yes, we are committed to sustainability and have implemented several eco-friendly practices across our manufacturing processes.
Our manufacturing process is designed to minimize waste. We use renewable energy sources such as solar power in our manufacturing plants to minimize our carbon footprint.
We recycle scrap materials, and any excess or unused materials are reprocessed into new products.
Yes, we offer wholesale and distribution opportunities for businesses interested in purchasing our products in bulk. We welcome partnerships with retailers, resellers, and distributors. Our wholesale program is designed to provide competitive pricing, reliable delivery, and high-quality products to support your business needs.
Contact us through our investor relation page on www.kidspacestore.com
Yes, we work with trusted third-party logistics providers (3PL) to ensure the efficient handling and delivery of our products. Our 3PL partners help manage warehousing, inventory, and order fulfillment, allowing us to offer flexible shipping solutions and timely deliveries.
The pricing of our products is determined by a combination of factors that ensure we deliver high-quality items while remaining competitive in the market. We aim to provide our customers with the best value by balancing these factors while ensuring our products remain affordable and of the highest quality. If you have any specific pricing inquiries or need a custom quote, please feel free to contact our sales team at customercare@kidspacestore.com or 9008815959
Yes, we offer discounts for bulk orders! Our bulk order discount program is designed to provide cost savings for businesses, organizations, or customers who need to purchase large quantities of our products. To receive a bulk order discount, please contact our sales team at customercare@kidspacestore.com or 9008815959 with details of the products you’re interested in and the quantities required. We’ll be happy to provide a customized quote and discuss the available discount options based on your order.
contact us: customercare@kidspacestore.com or call us at: 9008815959
Once an order is placed, it may not be modified or cancelled except in the event of product unavailability or at the discretion of kidspace. If you wish to cancel or change an order, you must contact kidspace Customer Service immediately. However, once the order is processed for shipment, it cannot be modified or cancelled.
At our manufacturing facility, safety is our top priority. We have implemented a comprehensive set of safety measures to ensure the well-being of our employees, visitors, and the quality of our products. Our safety practices include: 1. Employee Training 2. Personal Protective Equipment (PPE) 3. Regular Safety Audits and Inspections 4. Machine Safety and Lockout/Tagout Procedures 5. Fire Safety 6. Ergonomics and Manual Handling 7. Health and Hygiene Measures 8. Environmental Safety 9. Emergency Response Plans
Yes, all of our products are fully compliant with the relevant safety regulations and standards in the countries where they are sold. We take great care to ensure that our products meet or exceed the legal and industry-specific requirements for safety, quality, and environmental impact.
Yes, we conduct regular audits of our manufacturing practices to ensure that we maintain the highest standards of quality, safety, and efficiency. These audits are an essential part of our commitment to continuous improvement and compliance with both internal and external regulations.How can I contact your sales team?
contact us: customercare@kidspacestore.com or call us at: 9008815959
Yes, we accept business and corporate accounts for companies looking to make bulk purchases or establish long-term partnerships with us. Our corporate accounts are designed to provide businesses with enhanced benefits, streamlined ordering processes, and tailored solutions.
Login to our website or click on this link for Terms and Privancy policy – https://kidspacestore.com/terms-conditions/